The Ombudsman<\/strong> is an open channel for dialogue, created to solve issues that may arise in relation to our products and that will interfere in the good relationship with customers, dealing with both technical and behavioral issues.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n With care and discretion, the Ombudsman’s Office<\/strong> analyzes and directs comments to the management areas and monitors the resolution of each case. It is important to highlight that all contacts that reach the Ombudsman<\/strong> are treated with confidentiality.<\/p>\n We also receive consultations, praise, and suggestions that contribute to the evolution of our processes and to narrow and strengthen the relationship with customers.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\nHOW IT WORKS<\/h2>\n
CONTACT<\/h2>\n